Advantage Reviews

Based on 3 customer reviews and online research, advantage.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Advantage.

1.0 / 5.0

3 Reviews

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Customer Reviews (3)

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Guest
Posted on 05/31/2021
Just one week ago....Rented a Car from…

Just one week ago....Rented a Car from Advantage Car Rental MCO.. I used them in the past no problems.. This is will BE THE LAST!! Got a upgrade to a better car. I DID the walk through and noticed Dirty Seats (all round) burnt mark on the back seat. Outside the fender pushed out on the corners ,But made no complaints to this.(But made it know and took photo's)... Started the Business trip (6 1/2 hour) ...... about halfway through notice the car running a little rough (shaking ) ..AS I was driving on the Highway (heard a bang) then something hitting the back passenger wheel well .. Pulled over to notice a tire blowout?? Called Advantage sent me over to Roadside service...Explained the issue and told me it could take up to 60 minutes for tow truck to change out the tire...OK.....I went to ask about where to get the tire replaced after the spare was put on.... Was told any Pep Boys OR Firestone would replace with no problem (Countrywide account)....Then got in touch with a Firestone Place in the direction of my trip ..Called and confirmed that they had the tire. I continue on and arrived at the Firestone location ... I had asked Anthony (Manager) to double check all THE TIRES to be sure they are good....Was told 3 TIRES NEEDED TO BE REPLACED..... Just got the car hours before ....shows that the car never got checked out first of all.... Took over 1 hour plus to get through to Advantage (Customer service) ..back and forth conversations ....run around asking if roadside service was needed (Saying NO multiple times).....service manager was just TRYING to get Authorization get tire done..(To find out there was no type of coverage/Account with Advantage and Firestone!!) SO finally got a through to the Advantage /MCO manager (Through roadside service). Left a message ...GOT a call right back..... Stated my frustration to him on both there Roadside service and no phone info to MCO location.. WELL the manager( from ADVANTAGE) used HIS OWN CREDIT CARD to pay for 3 tires...and proceeded to give his info to ANTHONY (Firestone manager) to get this matter taking care of.. ARE you kidding me....I was 4 hours late to my destination/business trip .... I never complain on any site about anything.....BUT wanted to let others know .....that I would never recommend this Company (Advantage Car rental) to no one,,,, As I see , I'm not the only one with on going issue's with them....I will do my business else where ..

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Marion Jacobs
Posted on 11/16/2020
My experience purchasing a car with advantage finance and Midlands Motors

My experience purchasing a car with advantage finance and Midlands Motors
I writing to you in connection with a car I bought a purchased a 2006 Mercedes C160 Sport which was purchased through advantage, they recommended a car dealership midlandsmotorsltd as a repeatable company and in this case, it has not happened to me.
Which I told Advantage and sent them many emails, phone calls etc and they fobbed me off and telling me to go back to the garage.
I rang the garage they told me to go back to the finance company is this a good service.
I was sent a letter recently telling me I paid still owe money for a car, I don't have which they sold for some stupid cheap price at auction and my stuff in the car went missing out of the car.
Also, I check to sell me a car which was not worth that money, and the value of it would not drop to the level it did within a year really!
I have come out of the deal the worse with no car, I should be happy with a car sitting outside, they didn't even offer me a new car, compensation, or Apologies just took my money and ran.
I went to a few garages and they said that this was an old car with wear and tear and would have broken down eventually, that's probably why they sold it to me but under a year come on let's be honest.
I took it to the Financial Obusmunen services and experience, also the emotional stress they have put on my and in danger and it affected my earnings and my credibility.
I spoke to a gentle called Darren Young at Obusmunen and he said he disagrees with me even though the evidence proofed I was right, then offered me to appeal so he could pass it on to his friend that he works with really like they are gone be honest.
This has shown me the type of company they are, I refuse to do business with them again how would you feel if you were treated this way or one of your family members!
My personal experience, I think it was a disgusting service and would never use them again because of my experience they might be nice to you but for me no.
I would rather have honest and safe people in my life, so be careful everyone.

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Lucille Perez
Posted on 09/01/2020
Due to c/19

Due to c/19 . My trip was canceled. Airlines canceled my fight. I have called and emailed Advantage 10 xs. They have not responded at all. They are keeping my money. World is in chaos. This company does not care about the people of the world and what we are going threw... SO SAD

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